Order Status

Products from our donor partner is subject to special processing.

• Microsoft - Up to 14 days from the date we receive your order

What should I do if I have a question about the status of my order?

Please e-mail your question to us at customerservice@techdonation.org.hk with 'Order Status Enquiry' as the subject line, and include the following information in the text of your email:

• Organisation Name
• Order Confirmation Number

What should I do if I want to cancel my order?

Please e-mail us at customerservice@techdonation.org.hk with 'Order Cancellation Request' as the subject line, and include the following information in the text of your email:

• Organisation Name
• Order Confirmation Number
• Reason for Cancellation