Placing an Order

The TechDonation Programme offers donated technology products  to eligible organisations via the on-line shop. If your organisation has been registered, and HKCSS has confirmed that your organisation does meet the required Eligibility Criteria, please see the guideline before placing an order. You will be able to find out how many products you can order, minimum order quantities etc.

Please remember that you can only make one order for each vendor per year.

Once you have viewed the guidelines, please log in to the online shop using your organisation's username and password. If you have forgotten your password, click on the 'Request new password' link on the right of the screen.

Once you have logged on the online shop, you can Browse Products, and choose to search by Donor Partner or category of equipment. In each case, you will see a list of available equipment with associated Administration Fees. You can click on an item to see more information.

Once you have decided that you would like to acquire a product, you add it to your cart. You can view the items in your cart at any time. Once you have finished selecting items, you proceed to the checkout.

At checkout, you will be provided with a summary of your order and confirmation of your delivery address. If you are happy you proceed to payment.

Upon completing the transaction, you will receive an order confirmation and invoice by email. You will need to:

• Send a cheque with a copy of the invoice to The Hong Kong Council of Social Service; or
• Deposit in our bank account and fax a copy of your receipt and invoice to us.

The order will be processed once payment has been received.

Please note: It is a requirement of TechDonation Programme that goods are delivered to the Registered Delivery Address of your organisation.